Why does my DC2DC shows solar locked on but 0A charging?

Few quick and easy steps below to diagnose or resolve the issue:

1. Check your battery monitor or the Enerdrive App (for B-TEC batteries) to ensure that your battery is not full and can accept charge.
2. Check that the voltage of the system is not higher than the current voltage set point of the DC2DC Charger program. For example, if the DC2DC was set to 13.5V and the system's voltage is at 13.6V, then the charger will not output as the system voltage is higher than the charger is allowed to go.
3. As per step 2, this may be due to the voltage of another charge source that is higher than the current voltage set point of the DC2DC Charger program.
4. If you have checked all 3 of the previous steps and the system voltage is lower than the DC2DC charger's voltage set point and still showing 0A, perform a DC reset. This can be done by disconnecting and then reconnecting the DC2DC from its power source. When the DC2DC restarts, take note of the software version (typically two sets of numbers like U1.8 and r2.5). This information will help the Enerdrive support team resolve this issue.
5. If the problem persists after a DC reset, perform a short circuit current test on the solar cabling to ensure that the panels and cabling are functional. Instructions on how to perform a the test can be found here.
6. If you have confirmed that your panels and cabling are functional but the problem persists, take pictures of your installation and the unit's serial number and email them to support@enerdrive.com.au