If your order has been shipped with Transfreight Solutions, you can track its progress online using your consignment number.
- Step 1: Locate Your Consignment Number
Find the Transfreight consignment number provided in your shipping confirmation or supplied by the Enerdrive Customer Service team.
- Step 2: Visit the Transfreight Website
Click the Transfreight Track & Trace option
Or enter in the below weblink
https://transfreight.com.au/track-trace/
Click on the Track Shipment Button on the Track & Trace Screen as shown above
- Step 3: Enter Your Consignment Number
In the Track Shipments section, enter your consignment number into the tracking field.
Click "Track"
Click the Track button to search for your shipment.
- Step 4: View Your Shipment Status
The status of your shipment, including delivery progress and location updates, will be displayed on screen.
Connote Number is Shown in the upper left area of the Screen
If the consignment is early in its journey limited information will be visible as is shown above
As the consignment progresses in its journey more information will become visible as shown below.
The Carrier that the consignment is travelling on is shown in the middle right area of the screen
The Service the Consignment is travelling via is shown in the Upper Right Area of the screen.
The Consignment dimensions and Description (if known) are displayed in the mid-section of the screen
The Sender and Receiver Details are shown in the Mid Left Side or the screen. If the consignment is early in its creation only the dispatch and receiving Suburb will be displayed. Once the consignment commences its journey more details will be visible.
In the Mid-Section of the tracking page, you can follow its progress and see what part of the journey the consignment has reached.
- Step 5: Consignment Updates
If you are not already receiving consignment tracking updates you can click on the Email Update Button and enter your contact email address or the email address for your customer and they will receive consignment updates
- Step 6: Proof Of Delivery
Once your Consignment has been delivered and you require a copy of the Proof for Delivery (POD) you can access this in the Upper Middel part of the tracking screen
Click on View POD if you only want to view the POD. You can also Download a copy
Click on Email POD if you require a copy of the POD to be emailed to you or your customer
Step 7: Requesting Assistance
If you have an enquiry about your consignment, you can contact Transfreight directly by lodging an enquiry clicking on the Lodge an Enquiry Button
Need Further Assistance?
If you are unable to locate your consignment number or experience issues with the tracking website, please contact the Enerdrive Customer Service team for assistance.
Enerdrive Customer Support
Phone: 1300 851 535
Select Option 1 for Sales
Note: If the tracking website displays a "500 Server Error", Try to open the tracking page in Google Chrome. Please try again later or contact Enerdrive for assistance.
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